FAQs
1. What products do you offer?
We specialize in high-quality T-shirts and Hoodies that combine comfort, durability, and bold streetwear designs.
2. What sizes do you offer?
Our T-shirts and Hoodies are available in a range of sizes from Small to XXL. Please refer to our size chart on the product page for accurate measurements.
3. How do I place an order?
Simply browse our collection, add your favorite items to the cart, and proceed to checkout. We’ll take care of the rest!
4. What payment methods do you accept?
We accept major credit/debit cards, PayPal, and other secure payment options at checkout.
5. Do you offer international shipping?
Yes! We ship worldwide. Shipping rates and delivery times may vary based on your location.
6. How long will it take to receive my order?
Orders are typically processed within 1-3 business days. Shipping times vary depending on your location, but standard shipping usually takes 5-10 business days.
7. Can I track my order?
Yes! Once your order is shipped, you will receive a tracking number via email so you can monitor your package.
8. What is your return and exchange policy?
We accept returns and exchanges within 14 days of receiving your order. Items must be unused, unwashed, and in original condition. Please contact us at dirtydiamond456@gmail.com for assistance.
9. What should I do if I receive a damaged or incorrect item?
We’re sorry for the inconvenience! Please email us at dirtydiamond456@gmail.com with your order details and photos of the issue, and we’ll make it right.
10. How can I contact customer support?
For any questions or concerns, reach out to us at dirtydiamond456@gmail.com, and our team will be happy to assist you.